Dear Editor:
On Dec. 26, our family was using the West Vancouver Blue Bus service to travel from Horseshoe Bay back home from holidays.
At some point in the journey, I realized that my diamond had fallen from the clasp of my wedding ring and was lost. I knew the diamond was lost along the journey on either the ferry, Blue Bus, or maybe SkyTrain.
I contacted the lost and found and the police in case the diamond had somehow been located and turned in, with no success.
On Dec. 27, my husband contacted West Vancouver Blue Bus Transit and spoke with Marina, who was immediately helpful and attentive to our problem.
With information we were able to provide, she did some research and somehow determined our family was on either coach #965 or #903.
Marina then facilitated our ability to search the buses. We first searched coach #903 and found nothing, then, by miracle, my husband found the diamond on the floor of coach #965, pressed against the wall near a seat.
Aside from the obvious expense of a diamond, the wedding ring has significant sentimental value to me and our family.
This letter is to thank Marina at West Vancouver Blue Bus, who we believe went beyond the call of service to assist our family in locating an important piece of our family history. At this busy time of year for bus operations, she took the time to assist us in every manner that she could.
Ruth Finnie Langley
