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Letter: 'Love robots' and other contraptions will never replace human touch

I will always choose a human cashier over an automated checkout, this letter writer says

Dear Editor,

Re: Love Robots Moving Into West Vancouver Seniors Home

After reading this article by Alanna Kelly, I was left wondering if humans would eventually become an endangered species. The thought that a lonely senior would become dependent on being seemingly loved by a mechanical toy and loving it back is so sad. This, instead of a gentle human voice or equally gentle touch of a human hand.

I go to the stores, and these days we are encouraged to use the machines to check out our purchases. A human may be there to show you how.

A mechanical voice drones over and over and over, telling you not to forget your bag. I line up at the one checkout station open that has a human cashier. Why? Because a human smiles at me, wishes me good day, will laugh with me if I make a humorous comment, ask if I need help to my car, tell me they like my hat. I leave the store with a smile and a lightness of step.

The technology of today is amazing, saving many lives that would otherwise be lost and improving the quality of life for many others. However, it is a tool, not a crutch. Let’s not continue down this slippery slope of replacing humans with technology just for convenience or to save time.

Maureen Bragg
North Vancouve
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