Dear Editor:
Monday, Dec. 21 was one nightmare for a transit rider.
I boarded the #228 bus to Lynn Valley at the SeaBus terminal around 3:40 p.m. The bus didn’t leave the terminal until 4:05 p.m. without the driver informing us as to what was going on. He was just sitting there minding his own business.
Is it really that difficult to inform the bus riders that the bus won’t leave until a certain time? This is a constant problem with North Shore buses especially when there is an accident on the Lions Gate or (Ironworkers Memorial) Second Narrows bridges – or heaven forbid both.
I have called TransLink customer service about this several times over the years and all they can tell me is that “one can certainly check their website” about updates – what about those who don’t have access to Internet? Whatever happened to their customer service – do we blame this on lack of funding as well?
Apparently, it costs a lot of money to put electronic signs at the SeaBus terminal for bus service updates. I am challenging the provincial government (to address) the lack of funding for TransLink. If there is $3.5 billion in funding to replace the Massey Tunnel without public consultation or referendum, why not for a good public transport system for a greener future?
Roman Florendo
North Vancouver
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