New app targets city problems

Missed a garbage pickup or got caught in a pothole in the City of  North Vancouver? There’s now an app for reporting those predicaments.

The free CityFIX smartphone app allows residents to snap a photo of 16 different engineering related issues — anything from overflowing garbage cans to vandalism to broken streetlights — and hit submit. City workers will then have precise GPS coordinates pinpointing the location of the problem.

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“Almost everyone has a smartphone and CityFIX is a natural fit for residents to communicate with us in a quick and easy way,” said city spokesperson Connie Rabold.

Traditional reporting methods, by phone or email, have often produced vague or incorrect information, resulting in work crews being led astray while trying to find the problem. This new app allows for greater efficiency and quicker response times, said Rabold, adding the old reporting options are still in place if needed.

More information on the app is available on the city’s website, cnv.org/CityFix.

 

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