Skip to content

Deal struck by TransLink for free Wi-Fi across system

TransLink and Shaw Communications Inc. have struck a deal to add free Wi-Fi to transit. Starting in 2020, TransLink riders will be able to access Wi-Fi on buses, SkyTrain or SeaBus – even if they are not Shaw customers.
wi-fi
Riders on a special 99 B-Line bus have the option of using free Wi-Fi while they commute. Photo Jennifer Gauthier

TransLink and Shaw Communications Inc. have struck a deal to add free Wi-Fi to transit.

Starting in 2020, TransLink riders will be able to access Wi-Fi on buses, SkyTrain or SeaBus – even if they are not Shaw customers.

“We have half-a-million people ride our system every day, and when we ask them what they’d like to see on transit, Wi-Fi is one of the most frequent requests,” said TransLink CEO Kevin Desmond in a news release. “We’re proud to be the first transit authority in Canada to offer this free Wi-Fi service and we’re doing it at no cost to our customers or taxpayers.”

The agreement between TransLink and Shaw will see these changes come at no cost to TransLink. Under the agreement, Shaw will install and operate the Wi-Fi system. Since 2016, there has been free Wi-Fi at SeaBus terminals and on SeaBus ferries through a similar agreement with Shaw. 

“TransLink and Shaw will refine the system design and plan to run trials in 2019, with deployment starting in 2020,” said the news release. “TransLink expects the entire network to be completed by 2025.Wi-Fi rollout will begin with SkyTrain and buses.”

TransLink intends to eventually provide Wi-Fi on all modes, including HandyDART, West Coast Express and community shuttle buses.